Dan is a sophomore living on the fourth floor of Johnson Hall. He has paraplegia and uses a wheelchair for mobility.
Dan had a concern about a recent fire drill that occurred in his residence hall. He was not notified before the drill. He saw the flashing signs and heard the alarm and assumed it was an actual fire. He was distressed because during the entire drill, no one came to assist him. When he reported his concerns to dorm staff, they showed little interest.
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Following is the solution that was actually employed in this case:
Dan called his counselor at the disabled student services office and explained the situation and his concerns. The counselor contacted the residence hall director to inquire about the procedures for a fire drill. There were no evacuation policies or procedures in place. The disabled student service counselor worked with the campus housing office, the student, and the residence hall director to solve the immediate problem but also to establish a policy that required the identification of a common area on each floor where people with disabilities should gather in case of an emergency and to establish evacuation procedures to protect the students. Campus and local police and fire departments were consulted. All of the resident assistants were informed of the final policy and procedures.
This case study illustrates the following: