Equal Access: Universal Design of Instruction
The universal design of instruction (UDI) framework is gaining increased attention and application by educational researchers and practitioners at K-12 and postsecondary levels. UDI means that, rather than designing for the average student, you design instruction for potential students who have broad ranges with respect to ability, disability, age, reading level, learning style, native language, race, and ethnicity. Regarding students with disabilities,听UDI challenges the instructor to go beyond legal compliance to proactively make all aspects of instruction, including class climate, interaction, physical environments and products, delivery methods, information resources and technology, feedback, and assessment.
Components of the UDI Framework include听scope, definition, process, principles, guidelines, and practices. You can flesh out this framework to build a toolkit for applying UDI. The scope of UDI comprises all facilities, curricula, pedagogies, activities, and technologies used to help students learn.
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UDI听Definition
A definition that can be used for the application of the UDI, modified听from the basic听definition of UD, is the听design of teaching and learning products and environments 鈥渢o be usable by all people, to the greatest extent possible, without the need for adaptation or specialized design.鈥
UDI Process
To apply UDI, instructors should consider the potential variation in individual skills, learning styles and preferences, age, gender, sexual orientation, culture, abilities, and disabilities as they select appropriate content and strategies for the delivery of instruction and then apply universal design to all course activities and resources.听Specifically, an instructor needs to
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Identify the course and evidence-based teaching practices.听Describe the course, learning objectives, and content. Adopt overall teaching and learning philosophies (e.g., constructivism) and evidence- based practices (e.g., active learning).
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Consider the diverse characteristics of potential students.听Describe the population of students eligible to enroll in the course and then consider their potential diverse characteristics鈥攚ith respect to gender; age; ethnicity; race; native language; learning preferences; size; abilities听to see, hear, walk, manipulate objects, read, speak鈥攁nd the challenges they might encounter in your course.
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Integrate UDI with evidence-based teaching practices.听Apply UDI strategies (underpinned by relevant UDHE principles) in concert with evidence- based instructional practices in the choice of teaching methods, curricula, and assessments as well as to all teaching practices and materials to maximize the learning of students with diverse characteristics.
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Plan for accommodations.听Learn campus procedures for addressing accommodation requests (e.g., arranging for sign language听interpreters) from specific students for whom听the course design does not already provide full access. Include information about how students can request accommodations in the syllabus.
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Evaluate.听Monitor the effectiveness of instruction听through observation and assessments of learning and collect formative feedback from students.听Make modifications based on the results. Return听to step 3 if your evaluation suggests further improvements to your course should be made.
UDI听Principles and Practices
The Principles of UD, developed by the Center for Universal Design, encourage the development of products and environments that promote (1)听equitable use, (2) flexibility in use, (3) simple听and intuitive use, (4) perceptible information, (5)听tolerance for error, (6) low physical effort,听and (7)听size and space for approach and use. A related,听but more specific application, ,听provides 鈥渁 framework for designing curricula that enable all individuals to gain knowledge, skills, and enthusiasm for learning. UDL provides rich supports for learning and reduces barriers to the curriculum while maintaining high achievement standards for all.鈥 UDL guidelines, developed by ,听promote the development听of curriculum that includes (1) multiple means of representation, (2) multiple means of action and expression, and (3) multiple means of engagement. The 听can be used to ensure that IT used for instructional practice is accessible and usable for students with disabilities. They are supported by a foundation of four principles that result in IT that is perceivable, operable, understandable, and robust.
UDI embraces UD, UDL, WCAG principles and applies them to all aspects of instruction, including physical spaces, pedagogy, and IT and ensures each UDI practice is accessible, usable and inclusive.
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UDI Practices
The following checklist provides examples of UDI practices. Numbers in brackets at the end of items in the checklist refer to UD, UDL, and WCAG principles to which the practice is most relevant.
Class Climate
Adopt practices that reflect high values with respect听to diversity, equity, and inclusion.
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Welcome everyone.听Create a welcoming听environment for all students. Learn students鈥 names. Build rapport. Encourage the sharing of multiple perspectives. Demonstrate and demand mutual respect. Include a civility statement with behavioral expectations in the syllabus. [UD 1; UDL 3]
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Avoid stereotyping.听Offer instruction and support听based on student performance and requests, not simply on assumptions that members of certain groups (e.g., students with certain types听of disabilities or from specific racial or ethnic听groups) will automatically do well or poorly or require certain types of assistance. [UD 1]
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Be approachable and available.听Welcome questions, seek out a student鈥檚 point of view, and respond patiently. Encourage students to meet with听you, maintain regular office hours, and suggest alternatives when student schedules conflict听with those hours. [UD 1, 5; UDL 3]
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Motivate all students.听Use teaching methods and materials that are motivating and relevant to students with diverse characteristics, such as age, gender, cultures, and interests. [UD 1; UDL 3]
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Address individual needs in an inclusive manner.听Both on the syllabus and in class, invite students to meet with you to discuss disability-related accommodations and other learning needs.
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On the syllabus, list URLs and other contact information for tutoring and writing centers, disability services, and other campus services that may be helpful. [UD 1, 2; UDL 1]
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Avoid segregating or stigmatizing any student.听Do听not draw undue attention to a difference (e.g.,听disability) or share private information (e.g., a听specific student鈥檚 accommodation). [UD 1; UDL听2, 3]
Interaction
Encourage regular and effective interactions听between students and the instructor, employ multiple communication methods, and ensure that communication methods are accessible to all participants.
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Offer multiple options for communication and听collaboration.听Employ interactive teaching techniques. Use in-person, phone, and multiple electronic communication methods when possible. Make interactions accessible to all participants, including those with disabilities. When meeting on site, face the class, speak clearly, consider using a microphone, and make eye contact with students. [UD 1, 2, 4, 5; UDL 2, 3; WCAG]
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Require inclusive cooperative learning.听Assign group work for which learners must engage using a variety of skills and roles. Encourage听different ways for group members to interact听with each other, insist that all students participate, and facilitate their engagement as needed to ensure that participants communicate in ways that are accessible to and inclusive of all group members. [UD 1, 2, 4, 5; UDL 3; WCAG]
Physical Environments and Products
For on-site instruction ensure that facilities, activities, materials, and equipment are physically accessible to and usable by all students and that diverse student characteristics are addressed in safety considerations.
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Ensure physical access to facilities.听Use classrooms,听labs, workspaces, and fieldwork sites that are听accessible to individuals with a wide range of听physical abilities. [UD 6, 7; UDL 1, 3]
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Arrange instructional spaces to maximize inclusion and comfort.听Position chairs to encourage participation and give each student a clear line of sight to the instructor and visual aids. Allow room for wheelchairs, personal assistants, sign language interpreters, and captionists. Minimize distractions (e.g., put small groups in quiet work areas). Encourage administrators to routinely apply UD principles in the design of facilities听and renovations. [UD 2, 6, 7; UDL 1, 3]
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Ensure that everyone can use equipment and materials.听Minimize nonessential physical effort.听Provide options for operation of equipment, handles, locks, cabinets, and drawers from听different heights, with different physical abilities, and by using a right or left hand. Use large print to label controls on lab equipment and other educational aids, using symbols as well as words. Provide straightforward spoken听and printed directions for operation. [UD 3鈥7;听UDL 2; WCAG]
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Ensure safety.听Consider potential issues for听people with specific disabilities in emergency听situations. Develop procedures for all potential students, including those who are blind, deaf,
or wheelchair users. Label safety equipment in simple terms, in large print, and in a location viewable from a variety of angles. Provide spoken and printed safety instructions. [UD 3, 4,听6, 7]
Delivery Methods
Use multiple instructional methods that are accessible to all learners.听
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Make content relevant.听Put learning in context.听Incorporate multiple examples and perspectives听to make specific concepts relevant to individuals听with diverse characteristics such as age, ability, gender, ethnicity, race, socioeconomic status, and interests. [UD 1; UDL 1, 3]听
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Select flexible curriculum.听Choose textbooks听and other curriculum materials that address听the needs of students with diverse abilities, interests, and learning preferences; are well organized; emphasize important points; provide references for gaining background knowledge; include indices and glossaries; and have chapter outlines, study questions, and practice exercises. Consider the use of digital materials that provide feedback, background information, vocabulary, and other supports based on student responses. [UD 2鈥5; UDL 1, 3; WCAG]
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Provide cognitive supports.听Summarize major points; give background and contextual听information and deliver effective prompting. Offer outlines, summaries, graphic organizers, and other scaffolding tools to help students learn. Provide options for gaining background information, and vocabulary. At the beginning of a lesson, consider posing one or two questions and ask students to answer them at the end of the session. [UD 2鈥5; UDL 1鈥3; WCAG]
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Provide multiple ways to learn.听Use multiple modes to deliver content e.g., reading, lectures, collaborative learning, small group discussions, hands-on activities, internet simulations, and听fieldwork). [UD 2鈥4; UDL 1, 2; WCAG]
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Deliver instructions clearly and in multiple ways.听Make instructions clear in the syllabus and follow up with a question and answer session. Ask students to summarize instructions to ensure understanding. [UD 3, 4; UDL 1; WCAG]
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Use large visual and tactile aids.听Use large manipulatives and images to demonstrate content; use a computer to enlarge microscope images. [UD 3, 4; UDL 1; WCAG]
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Make each teaching method accessible to all听students.听Consider a wide range of abilities, interests, learning styles, and experiences when implementing each instructional method to ensure engagement of all students. Describe content presented visually. [UD 2, 4, 5; UDL 1, 2; WCAG]
Information Resources and Technology
Ensure that course materials, notes, and other听information resources are engaging, flexible, and听accessible for all students.
- Select materials early.听Choose materials and听prepare a syllabus early to allow students the option of beginning to read materials and work on assignments before the course begins and time to arrange for alternative formats. [UD 4; UDL 1; WCAG]
- Provide content in accessible, universally designed formats.听Select or create materials (including textbooks, syllabi, lesson pages, presentation materials) that are universally designed.听For example, use electronic materials that听are text-based, have flexible features, use听formatted headings and lists, describe content within images, have consistent layouts and organization schemes, whose link text describes its destination, use large sans serif fonts on uncluttered pages with plain backgrounds, and incorporate color combinations that are high contrast and can be distinguished by people with color blindness. Use captioned videos and provide transcriptions for audio presentations. Apply accessibility standards to websites. [UD 4; UDL 1; WCAG]
- Accommodate a variety of reading and听technology, skills.听Present content in a logical, straightforward manner and in an order that听reflects its importance. Avoid unnecessary jargon and complexity and define new terms听when they are presented. Create materials in simple, intuitive formats. Provide options for gaining the technology skills needed for course participation. Share relevant campus resources with students. [UD 3, 4; UDL 1]
- Ensure the availability of appropriate assistive technology.听If computer or science labs are used, ensure that assistive technology for students with disabilities is available or can be readily听acquired. [UD 2, 4, 6, 7; UDL 1, 2; WCAG]
Feedback and Assessment
Regularly assess students鈥 progress, provide听specific feedback on a regular basis using multiple听accessible methods and tools, and adjust instruction accordingly.
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Set clear expectations.听Keep academic standards听consistent for all students, including those听who require accommodations. Provide clear statements of expectations for the course, individual assignments, deadlines, and assessment methods. Include straightforward grading rubrics for assignments. [UD 3; UDL 3]
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Test in the same manner in which you teach.听Ensure that a test measures what students have learned and not their ability to adapt to a new format or style of presentation. [UD 3; WCAG]
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Minimize time constraints when appropriate.听Plan for variety in the ability of students to complete work by describing assignments well in advance of due dates, ideally in the syllabus. Allow extended time on tests, unless speed is an essential course objective. [UD 2, 3]
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Offer regular feedback and corrective opportunities.听Allow students to turn in parts of large projects听for feedback before the final project is due. Give听students resubmission options to correct errors in assignments and exams. Arrange for peer feedback when appropriate. [UD 5; UDL 2, 3]
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Provide multiple ways for students to demonstrate what they have learned.听Assess group and cooperative performance, as well as individual achievement. Consider using traditional tests with a variety of item types (e.g., multiple choice, essay, short answer), group work, demonstrations, portfolios, term papers, and presentations as options for demonstrating knowledge. Provide students choices in assessment methods when appropriate. [UD 2, 4; UDL 3; WCAG]
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Monitor and adjust.听Regularly assess students鈥 background knowledge and current learning informally (e.g., through class discussions) and formally (e.g., through frequent, short exams), and adjust instructional content and methods accordingly. [UD 5]
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Provide sample test questions, exemplary work,听and study guides.听Consider sharing sample test questions with answers and exemplary work of previous students, discussing how to study for course exams, and providing study guides. [UD 3; UDL 3; WCAG]
Accommodations
Plan for accommodations for students whose needs are not fully met by the instructional content and practices.
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Know how to arrange for accommodations.听Learn听campus protocols for getting materials in alternate formats, captioning videos, and arranging for other accommodations for students with disabilities. [UD 1, 2, 4, 6]
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Share accommodation information.听Tell how to arrange accommodations on the syllabus. Tell teaching and lab assistants about student accommodations. [UD 1; UDL 2, 3]
Checklist Updates and Resources
This checklist was field tested at more than . To increase the usefulness of this working document, send suggestions to doit@uw.edu.
A video titled 听is available online. For more information and resources regarding applications of UD to education, and checklists for making a tutoring and learning center or other services accessible to students with disabilities, consult The Center for Universal Design in Education website. The book Universal Design in Higher Education: From Principles to Practice, Second Edition published by Harvard Education Press; offers perspectives from UD leaders nationwide. To learn more and order online visit the DO-IT .
Communication Hints
Treat people with disabilities with the same respect and consideration with which you treat others. Here are some helpful hints when it comes to delivering a presentation, hosting an exhibit, and otherwise relating to people with disabilities.
General
- Ask a person with a disability if that person needs help before providing assistance.
- Talk directly to the person with a disability, not through their companion or interpreter.
- Refer to a person鈥檚 disability only if it is relevant to the conversation.
- Avoid derogatory slang or negative descriptions of a person鈥檚 disability. For example,听鈥渁 person who uses a wheelchair鈥 is more appropriate than 鈥渁 person confined to a听wheelchair.鈥 A wheelchair is not confining鈥攊t鈥檚 liberating!
- Provide information in alternate means (e.g., written, spoken, diagrams).
- Do not interact with a person鈥檚 guide dog or service dog unless you have received听permission to do so.
- Do not be afraid to use common terms and phrases, like 鈥渟ee you later鈥 or 鈥渓et鈥檚 go for a听walk鈥 around people with disabilities.
- Do not touch mobility devices or assistive technology without the owner鈥檚 consent.
- Do not assume physical contact鈥攍ike handshakes, high-fives, or hugs鈥攊s okay.
- Understand that not everyone uses eye contact.
Blind or Low Vision
- Be descriptive. Say, 鈥淭he computer is about three feet to your left,鈥 rather than 鈥淭he computer is over there.鈥
- Speak all of the projected content when presenting and describe the content of charts, graphs, and pictures.
- When guiding people with visual impairments, offer them your arm rather than grabbing or pushing them.
Learning Disabilities
- Offer directions or instructions both orally and in writing. If asked, read instructions to individuals who have specific learning disabilities.
Mobility Impairments
- Consider carrying on a long conversation with an individual who has a mobility impairment from a seated position.
Speech Impairments
- Listen carefully. Repeat what you think you understand and then ask the person with a speech impairment to clarify or repeat the portion that you did not understand.
Deaf or Hard of Hearing
- Face people with hearing impairments, and avoid covering your mouth, so they can see your lips. Avoid talking while chewing gum or eating.
- Speak clearly at a normal volume. Speak louder only if requested.
- Repeat questions from audience members.
- Use paper and pencil, or type things out on your cell phone, if the person who is deaf does not read lips or if more accurate communication is needed.
- When using an interpreter, speak directly to the person who is deaf; when an interpreter voices what a person who is deaf signs, look at the person who is deaf, not the interpreter.
Psychiatric Impairments
- Provide information in clear, calm, respectful tones.
- Allow opportunities for addressing specific questions.
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